Support
Frequently Asked Questions
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Booking
How can I book an outstation cab?
You can book your cab by calling us directly, sending a WhatsApp message, or filling out the booking form on our website. Our team will confirm your booking shortly.
Is advance payment required?
Yes, an advance payment may be required to confirm your booking. The amount depends on your trip details and our booking policy.
Can I book a cab at the last minute?
Yes. We accept last-minute bookings based on vehicle availability. However, advance booking is recommended, especially during weekends, holidays, and peak travel seasons.
Will I receive booking confirmation?
Yes. Once your booking is confirmed, you'll receive confirmation along with trip details through WhatsApp, SMS, or phone call.
Fare & Payment
Are tolls, parking and state taxes included in the fare?
Base fare is calculated separately. Toll charges, parking fees, state taxes, and other applicable charges may be charged as per the trip requirements unless specifically mentioned in your booking.
Are there any hidden charges?
No. We believe in transparent pricing. All applicable charges are communicated before your booking is confirmed.
How is the fare calculated?
The fare is generally calculated on a per-kilometre basis along with applicable charges such as driver allowance, tolls, parking, and state taxes, depending on the trip.
What payment methods do you accept?
We accept UPI, bank transfer, cash, and other commonly used digital payment methods.
More Questions
How much does an outstation cab cost?
The cost depends on your travel route, vehicle type, trip duration, and applicable charges. Contact us for an instant quotation.
Which is the best cab service for outstation travel?
A reliable outstation cab service should offer transparent pricing, verified drivers, well-maintained vehicles, and dependable customer support. Cabs on Hire focuses on providing all of these for a comfortable travel experience.
Can I hire a Tempo Traveller for family trips?
Yes. Tempo Travellers are available for family vacations, group tours, weddings, and corporate outings.
Do you provide outstation cabs from Delhi?
Yes. We provide outstation cab services from Delhi to popular destinations across North India.
Do you provide airport pickup and drop services?
Yes. Airport transfers are available for individuals, families, and corporate travellers.
Can I book a cab for a multi-day trip?
Yes. We provide cabs for multi-day tours, holiday packages, business trips, and customized travel itineraries.
Is driver allowance included in the fare?
Driver allowance may be included or charged separately depending on your booking package. The complete fare breakdown will be shared before confirmation.
Is your cab service available 24×7?
Yes. Our booking support is available throughout the day, and cabs can be arranged according to availability.
Why should I choose Cabs on Hire?
With over 10 years of industry experience, verified drivers, transparent pricing, clean vehicles, and reliable customer support, we strive to provide a safe and comfortable travel experience across North India.
Can I book a cab through WhatsApp?
Yes. Simply send us your travel details on WhatsApp, and our team will help you with pricing, vehicle options, and booking confirmation.
Services
Do you provide one-way and round-trip services?
Yes. We provide both one-way and round-trip cab services for local and outstation travel.
Do you provide airport transfers?
Yes. We offer reliable airport pickup and drop services with timely pickups and professional drivers.
Do you provide Tempo Travellers and buses for groups?
Yes. We provide Tempo Travellers and larger vehicles for family trips, corporate outings, weddings, and group tours.
Do you provide corporate transportation?
Yes. We offer customized transportation solutions for businesses, employee travel, client visits, and corporate events.
Trip Related
Can I modify or cancel my booking?
Yes. Bookings can be modified or cancelled as per our cancellation policy. Please contact our support team as early as possible.
Is night travel available?
Yes. Our cab services are available for night travel, subject to route and driver availability.
Which cities do you currently serve?
We primarily serve North India, including Delhi, Jaipur, Agra, Chandigarh, Dehradun, Haridwar, Rishikesh, Amritsar, Udaipur, and several nearby cities.
Which destinations can I travel to?
You can book cabs for most tourist, business, and pilgrimage destinations across North India. If your destination is not listed, simply contact us and we'll do our best to arrange your trip.
Vehicle & Driver
What types of vehicles are available?
We offer Hatchbacks, Sedans, SUVs, MUVs, Innova Crysta, Tempo Travellers, and other vehicles suitable for individuals, families, and groups.
Are your drivers verified and experienced?
Yes. All our drivers are verified, professionally experienced, and trained to ensure a safe and comfortable journey.
Will I get the same vehicle that I booked?
Yes. We try our best to provide the same vehicle you booked. In rare situations, a similar or upgraded vehicle may be provided due to operational requirements.
Are the vehicles cleaned and well maintained?
Yes. Every vehicle is regularly serviced, sanitized, and inspected to ensure safety, cleanliness, and passenger comfort.
